Gaming at qo123 is meant to be fun — a form of entertainment, not a way to earn income or escape problems. We are committed to keeping it that way for every Filipino player on our platform.
Minimum age to play on qo123
Minimum age to play on qo123
Support available for responsible gaming concerns
Player protection tools available on qo123
Tolerance for underage gambling on our platform
qo123 enforces strict age verification for all players. You must be at least 21 years old to register and play. We verify age during the KYC process and reserve the right to request government-issued ID at any time. Accounts found to belong to underage players are immediately closed.
Take control of your spending by setting daily, weekly, or monthly deposit limits directly from your qo123 account settings. You can also set loss limits to cap how much you can lose in a given period. Limits take effect immediately and can only be increased after a mandatory cooling-off period.
If you feel you need a break from gaming, qo123 offers self-exclusion options ranging from 30 days to permanent exclusion. Once activated, your account will be suspended and you will not be able to log in or receive promotional communications for the duration of the exclusion period.
Set a maximum session duration so qo123 automatically logs you out after a set period of play. This helps you stay aware of how long you have been gaming and prevents extended unplanned sessions. Reality check notifications can also be enabled to remind you of your session length at regular intervals.
Not ready for full self-exclusion but need a short break? qo123 offers cooling-off periods of 24 hours, 7 days, or 30 days. During a cooling-off period, your account remains open but you cannot place wagers or make deposits. This gives you space to reflect without permanently closing your account.
Our responsible gaming support team is available daily from 8AM to midnight PST. Whether you need help setting limits, activating self-exclusion, or just want to talk through your concerns, our team is here to assist without judgment. All responsible gaming requests are treated with the highest priority and full confidentiality.
Responsible gaming means enjoying online casino games — slots, bingo, live dealer tables, and more — as a form of entertainment while staying fully in control of your time and money. At qo123, we believe that every Filipino player deserves a gaming experience that is safe, transparent, and free from harm.
Gaming becomes a problem when it stops being fun and starts affecting your finances, relationships, work, or mental health. Problem gambling can happen to anyone, regardless of age, income, or background. The good news is that with the right tools and awareness, it is entirely preventable — and qo123 is here to help you stay on the right side of that line.
We encourage all qo123 players to treat gaming as leisure — the same way you would treat a night out in Makati or a weekend trip to Cebu. Set a budget, stick to it, and walk away when the fun stops. Never chase losses, and never gamble with money you cannot afford to lose.
Remember: Gambling outcomes are determined by random number generators and are never predictable. There is no strategy, system, or pattern that guarantees a win. Every session should be approached with the expectation that you may lose your entire wager.
It can be difficult to recognize when recreational gaming has crossed into problematic territory — especially when you are in the middle of it. qo123 encourages all players to regularly check in with themselves and be honest about their gaming habits. Some common warning signs include:
If you recognize two or more of these signs in yourself or someone you care about, it may be time to take a step back and seek support. qo123's responsible gaming tools are available immediately from your account dashboard, and our support team is ready to assist you.
You are not alone. Problem gambling affects millions of people worldwide. Reaching out for help is a sign of strength, not weakness. qo123 is committed to supporting every player who needs it.
Ask yourself the following questions honestly. If you answer "yes" to three or more, we strongly encourage you to use qo123's responsible gaming tools or speak with a professional counselor.
Have you ever gambled with money that was meant for essential expenses like rent, food, or bills?
Do you find yourself thinking about gambling frequently, even when you are doing other things?
Have you tried to stop or reduce your gambling but found it difficult or impossible to do so?
Have you ever lied to a family member, friend, or employer about your gambling habits?
Do you gamble to escape from problems, stress, loneliness, or negative emotions?
After losing, do you feel a strong urge to return and win back what you lost?
Has gambling ever caused serious problems in your relationships, work, or financial situation?
Do you feel anxious, irritable, or low when you are unable to gamble for a period of time?
This self-assessment is not a clinical diagnosis. If you are concerned about your gambling behavior, please contact our support team or reach out to a qualified mental health professional in your area.
qo123 provides a full suite of responsible gaming tools that you can activate at any time from your account settings. All tools are free to use and take effect immediately upon activation.
Set daily, weekly, or monthly caps on how much you can deposit into your qo123 account.
Define the maximum amount you are willing to lose in a set time period before play is paused.
Automatically end your gaming session after a set duration to prevent extended play.
Receive on-screen reminders at regular intervals showing how long you have been playing.
Take a short break of 24 hours, 7 days, or 30 days without permanently closing your account.
Suspend your account for 30, 60, 90 days, 6 months, 1 year, or permanently.
How to activate: Log in to your qo123 account, go to Account Settings, and select the Responsible Gaming tab. All tools are available there. If you need assistance, contact our support team at [email protected] and we will help you set up the right tools for your situation.
qo123 has zero tolerance for underage gambling. Philippine law and our platform rules strictly prohibit anyone under the age of 21 from registering or playing on qo123. We take this responsibility seriously and have multiple safeguards in place to prevent minors from accessing our platform.
If you share a device with younger family members — whether in Manila, Davao, Cebu, or anywhere else in the Philippines — we strongly recommend the following precautions:
If you suspect that a minor has accessed or registered on the qo123 platform, please report it to our support team immediately. We will investigate and take appropriate action, including permanent account closure and data deletion, without delay.
Age Verification: qo123 reserves the right to request government-issued identification from any player at any time. Accounts that cannot be verified as belonging to a player aged 21 or above will be suspended pending verification and may be permanently closed.
If you feel that your gaming has become a problem, please do not wait — reach out for help today. qo123 supports the responsible gaming initiatives of the Philippine Amusement and Gaming Corporation (PAGCOR), which oversees gaming regulation in the Philippines and provides resources for players experiencing gambling-related difficulties.
PAGCOR's responsible gaming program includes player education, self-exclusion registries, and support referrals for problem gamblers across the Philippines. We encourage any qo123 player who is struggling to explore these resources alongside the tools available on our platform.
In addition to PAGCOR's programs, the following types of support are available to Filipino players:
Remember: seeking help is the right move, and it takes courage. qo123 will always support players who choose to prioritize their well-being over gaming.
qo123 Support: For responsible gaming assistance, email us at [email protected]. All responsible gaming requests are handled with full confidentiality and treated as our highest priority.
Activate self-exclusion or a cooling-off period directly from your account settings. Takes effect immediately.
Go to Account SettingsOur responsible gaming team is available daily, 8AM–12MN PST. All inquiries are handled with full confidentiality.
Hours
Daily, 8:00 AM – 12:00 MN PSTqo123 is built for Filipino players who want great entertainment with full peace of mind. Explore our games knowing that our responsible gaming tools are always just one tap away. Remember — you must be 21 or older to play.
21+ only. Gambling can be addictive — please play responsibly. If you need help, contact [email protected].